Shipping Policy

All products are delivered free across the United States, typically within 10–16 business days via DHL, UPS, or USPS Express (Monday to Friday).

TRANSIT, HANDLING & ORDER CUT-OFF TIME:

  • Order Cut-Off Time: 6:00 PM to 6:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles)
  • Processing Time: 1–4 Business Days (Monday to Friday)
  • Transit Time: 5–10 Business Days (Monday to Friday) – Standard Shipping

In the rare case of delays, our support team will promptly contact you.

TRACKING:

Once your order has been dispatched, you will receive a tracking number via email, allowing you to follow your delivery in real time.

  • Please allow up to 48 hours for tracking information to become available.
  • Ensure your email address is accurate at checkout; otherwise, you may not receive tracking notifications.

CANCELLATIONS:

If you wish to cancel your order before it is dispatched, you may do so at any time.

If your order has already been processed and shipped, please refer to our Refund Policy for guidance.

INCORRECT ADDRESS:

If an incorrect address is provided at checkout and the order is returned after a failed delivery attempt, we cannot be held responsible for the loss of your package.

TAX:

We do not charge any taxes on your orders.

For More Information

Trade name: Mayzenn
Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Number: +1 (346) 296-7429
Business Mail: support@mayzenn.com
Business Address: 3100 Produce Row, Houston, TX 77023, United States